This content is aimed at both UK healthcare professionals involved in ADHD care and non-clinical stakeholders such as commissioners and budget decision-makers involved in ADHD service pathways.

General Terms and Conditions hiToco®

These General Terms & Conditions (GTC) apply to the use of the service and access to hiToco application, and any other related agreement or legal relationship with the Provider in a legally binding manner. Defined terms are listed in the relevant section of this document. Users are requested to take careful note of this document.

Manufacturer: medigital GmbH
Medice-Allee 1
58638 Iserlohn,

Germany
‍Authorised representative:
Dr Felix Lambrecht (Managing Director)
E-mail address: support@hitoco.co.uk.

The most important facts at a glance

  • This service/application is available exclusively to consumers based in the United Kingdom. Access to the application may only be obtained through a referral by a UK-based Healthcare Professional.

  • UK based consumers are not entitled to the right of withdrawal.

  • Access to this application and the service is age-restricted and is only available to Users of legal age according to applicable law.  

  • ‍How this application works‍

hiToco is a mobile medical application in the form of a guided, digital self-help programme for parents and guardians of children affected or suspected with ADHD. The application offers psychoeducational content, evidence-based cognitive-behavioural training techniques and practical tools for the daily transfer of acquired knowledge into real parenting situations. By using the application, parents gain a comprehensive understanding of ADHD and learn how to adapt their parenting behaviour in their daily interactions with their child. This has a positive effect on the child’s symptoms, the associated psychosocial impairments and thus on the parents’ stress levels as well. hiToco was developed based on the proven scientific therapy programme THOP* (*therapy programme for children with hyperkinetic and oppositional problem behaviour).

Terms of use

Unless otherwise stated, the terms and conditions listed in this section apply when accessing this application.

Individual or additional terms of use or access may apply in certain circumstances and, in such cases, are expressly stated in this document.

By using the service, Users confirm that they meet the following conditions:

1.     Users must be acting as UK based consumers

2.     Users must be of legal age as defined by the laws applicable in their jurisdiction to access and use this service/application.

3.     Users are not located in a country that is subject to a US government embargo or that has been designated by the US government as a “terrorist-supporting country”

4.     Users are not listed on any US government list of unauthorised or restricted parties

Creating an account

In order to use the service/application, Users must first enter the individual activation code during registration which is received via registered email address and then create a user account by providing all the necessary data or information completely and truthfully. The service is only available to registered Users with an activation code who received referral from Health Care Professionals in UK.

The User must ensure that the access data is kept confidential and secure. For this reason, the User must also choose a password that meets the highest possible security requirements for this application.

When registering, Users agree to be responsible for all actions taken in connection with their Username and password. Users are obliged to inform the Provider immediately and unequivocally via the contact details provided in this document (under Contacts Section) if they believe that their personal information, including User accounts, access data or personal data, has been violated, unlawfully disclosed or stolen.

The Provider assumes no liability in the event of unauthorised access by third parties if such access occurs on the User’s side. The User must notify the Provider immediately of any third-party access or other misuse of their login data of which they become aware and change the password. In the event of misuse, the Provider is entitled – but not obliged – to immediately block the access concerned or to take other suitable measures at its own discretion.

To the extent, the Provider processes personal data when providing and performing the services offered, the Provider complies with all applicable data protection regulations, including the GDPR, UK GDPR and DPA 2018, and ensures that all personal data processing activities are carried out lawfully. The data protection provisions of the hiToco application apply, available at: https://hitoco.co.uk/app/privacypolicy

Conditions for creating a user account

‍The creation of a user account is subject to the following conditions. By registering, the User agrees to abide by these conditions.

1.     The creation of User accounts by bots or other automated methods is not permitted.

2.     Unless otherwise stated, each User may only create one account.

3.     The User may access the application on additional devices using their existing account credentials.

‍Terminating the User account (By user itself)

‍User accounts can be deleted or removed at any time by the user as follows:

1.     Using the account deletion function available via this application.

2.     By contacting the Provider directly using the contact details provided in this document. (under Contacts Section) or via the following website: https://hitoco.co.uk/app/accountdeletion

‍Blocking and deleting the User account (By Provider)

The Provider reserves the right to block or delete User accounts that it deems inappropriate or offensive or that it believes violate these GTC – at its own discretion at any time and without prior notice.

The blocking or deletion of User accounts does not give rise to any claims for damages, indemnification or reimbursement on the part of the User.

The blocking or deletion of accounts due to reasons for which the User is responsible does not release the User from the obligation to pay agreed fees or prices.

‍Content available via this application

‍Unless otherwise stated or clearly evident, all content available via this application is the property of the Provider and is provided by the Provider or its licensors.

The Provider shall make every effort to ensure that the content made available via this application does not violate applicable laws or the rights of third parties. However, it is not always possible to achieve this result. In such cases, Users are requested to raise their concern on contents preferably via the contact details provided in this document (under Contacts Section). The right to enforce any claims in (or out of) court remains unaffected by this.

Rights to the content available via this application

‍All rights to the content of this application and the services offered via it are reserved by the Provider and protected by copyright, trademark and labelling law in all applicable jurisdictions. The provision and naming within the scope of these GTC does not constitute a waiver of these rights. The Provider expressly reserves all rights to which it is entitled under the law against unfair competition, copyright law, trademark law or other laws, which protect all components associated with the service, such as the website, services, products or parts thereof. This applies in particular to rights to published texts, the design of the application or individual services and the branding which cannot be copied, reused, or exploited without the permission of the Provider. Any reproduction or use of such content, texts, images, graphics and multimedia documents in other electronic or printed publications used in the application is not permitted without the prior express written consent of provider. The same applies to third parties to the extent as they hold copyrights or other rights to the content of the service.

Users may only use the content to the extent that this is necessary or – even implicitly – intended for the proper use of the service/application.

In particular, Users are not permitted to reproduce, download, distribute beyond the limits defined such as, edit, translate, modify, redesign, publish, transfer to third parties, sell or license the content or enable third parties – even without the User’s knowledge (Unauthorised access) – to perform the aforementioned actions via their own device.

Where expressly indicated via this Application, the User may download, reproduce and/or distribute selected content available for exclusively personal and non-commercial purposes, provided that the copyright notices, watermarks and any other notices required by the Provider are correctly affixed.

Legal restrictions or exceptions remain unaffected by this.

Content from Users

‍Users have the option of uploading their own content to this application, sharing it via this application or making it available.

By uploading, sharing or providing their content as described, Users assure that they are authorised to do so and that they are not violating any legal provisions or infringe the rights of third parties.

Details of prohibited content and activities, including restrictions on content that may not be uploaded or processed through the service, are specified in the relevant section of these GTC.

By uploading their own content to this application, Users grant the Provider a non-exclusive, spatially and temporally unlimited, free, irrevocable, sublicensable and transferable right to access the content and to use, process and store the content in order to provide its own service. The Provider shall not use User-uploaded content for any purpose other than providing the Service. If a User account becomes inactive, the Provider may delete the User account and all associated data in accordance with the applicable data retention and deletion periods described in the Privacy Policy.

‍Access to external resources

‍This application may contain links and access to external resources and country-specific information provided by third parties. Users acknowledge  that the Provider has no control over such resources from third parties and is therefore not responsible for their content and availability, and that the conditions under which such resources provided by third parties are available and under which rights of use to such content are granted, if applicable, result from the contractual provisions of each third party or, alternatively, from the applicable statutory provisions.

‍Permitted use and Restrictions

‍This application and the service may only be used as intended and in accordance with these GTC and the applicable statutory provisions.

Users are responsible for ensuring that their access to this application and/or their use of the service does not violate any legal provisions, regulations or third-party rights.

Therefore, the Provider reserves the right to take all appropriate measures to protect its legitimate interests, including denying Users access to this Application or the service, terminate contracts, report to the competent authorities – such as judicial or administrative authorities – any objectionable actions taking place via this application or the service, if Users are proven or suspected to have committed the following actions and/or violated applicable laws, in particular:

i)       content that is harassing, offensive, harmful to minors or otherwise unlawful is stored, published and/or transmitted;

ii)      infringe the rights of third parties, in particular copyrights or ancillary copyrights, other property rights or personal rights;

iii)     represent manipulated content;

iv)    violate the relevant rules of conduct of our service;

v)     are to be treated confidentially, e.g. third-party business secrets;

vi)    content is likely to lead directly or indirectly to physical injury or damage to property, such as corresponding instructions for action;

vii)   another person within the programme is impersonated, such as a public official, our representative, or where a non-existent relationship with such person is feigned, Usernames are falsified or identifiers are otherwise manipulated and/or the origin of any content transmitted as part of the offer is disguised;

viii)  advertising, junk or mass e-mails, chain letters, pyramid schemes or other commercial communications are stored, published and/or transmitted;

ix)    scraping or similar techniques are used to compile, repurpose, republish or otherwise exploit content;

x)     techniques are employed or automated or other services designed to misrepresent User activity are used, such as through the use of bots, botnets, scripts, apps, plug-ins, extensions or other automated means to register accounts, play content, send messages, post comments or otherwise act;

xi)    any natural person or legal entity or company are harassed, threatened, insulted, defamed, disparaged or discriminated against on the grounds of sex, race, religion or beliefs, or where untrue facts about any natural person or legal entity or company made or disseminated;

xii)   personal data about other Users is collected, stored or transmitted, unless the persons concerned have given their consent;

xiii)  links to third-party content are posted that violate the provisions of these GTC or other legal provisions.

‍Software licence

‍All rights to the software or the technical solutions on which this application is based, or which are embedded, integrated or connected to it, belong exclusively to the Provider and/or its licensors.

Provided that the User complies with these GTC and notwithstanding any deviating provisions of these GTC, the Provider only grants the User a freely revocable, simple, non-sublicensable and non-transferable right to use the software and/or other solutions integrated in the service within the scope and for the purposes of the intended use of the service offered.

In particular, Users are not granted any right to access the source code or to use or pass on the source code. Rights to all procedures, algorithms and technical solutions contained or integrated in the application and all associated documentation are the exclusive property of the Provider or its licensors.

All rights granted and licenses issued shall automatically lapse upon termination of the agreement regardless of the reason for such termination.

‍Delivery

Provision of digital content

‍Unless otherwise stated, digital content purchased via this application shall be downloaded to the devices selected by the Users.

Users acknowledge that the devices used to download and/or operate the Application must meet the applicable technical requirements, including minimum operating system versions and security requirements. Further details on these requirements are provided in the Instructions for Use (IFU) and can be accessed via the account section of the Application.

Users acknowledge that the ability to download the content may be limited in time and space. Content made available to the User under the subscription shall be deleted 270 days after the termination or expiry of the User’s subscription.

Conclusion of contracts

‍The use of the hiToco® application is subject to these GTC.

By completing the registration process and accepting these GTC during account creation, the User enters into a legally binding agreement with the Provider for the use of the hiToco® application.

The agreement is concluded upon successful completion of the registration process.

‍Services of the Provider

Unless otherwise stated in the Provider’s specific offer, the Provider’s obligation under a validly concluded contract is limited to providing the course or other content to the User through the service/application for the duration of the subscription or other applicable contractual period.

Due to licensing requirements, the User may not be able to use the courses outside the country in which the contract was concluded or may not be able to use them in full.

Please note that using the App may involve the use of third-party services (e.g., customer’s Internet Provider). This may result in additional fees for the User. The connection speed of the respective telephone network or Internet connection can also have an influence on the quality of use.

The Provider reserves the right to temporarily suspend the provision of the App content in whole or in part in the event of a breach of these GTC by the user. The Provider is only obliged to make the course content available to the user again to the contractually agreed extent once the breach of contract and its consequences have been remedied/resolved.

‍User rights

Right of withdrawal

Provided there are no exceptions, the User may withdraw from the contract within the period specified below (usually 14 days) without giving reasons. This section provides Users with more information about the withdrawal conditions.‍

Who has the right of withdrawal?

‍Users located in United Kingdom have a statutory right to withdraw from contracts concluded at a distance, subject to the conditions and exceptions set out in the regulations.

The right set out in this section applies only to UK users and does not apply to users acting in a professional, business or non-user capacity.

‍Exercising the right of withdrawal

To exercise the right of withdrawal, the User must notify the Provider of their decision to withdraw by means of a clear and unambiguous declaration using the contact details provided in this document.

For this purpose, Users may use the sample withdrawal form provided in the “Definitions” section of this document, but this is not mandatory. However, Users are free to express their decision to withdraw by means of an unambiguous declaration in another suitable manner. To meet the withdrawal deadline, the user must submit the declaration before the cancellation period expires.

‍When does the withdrawal period expire?

‍When digital content is purchased that is not provided on a physical medium (e.g., via application, online courses, or other downloadable or accessible digital materials), the withdrawal period ends 14 days after the day the contract is concluded unless the User has waived the right of withdrawal.

The user loses the right of withdrawal once the user expressly requests the immediate access to the digital content; and acknowledges that this request results in the loss of statutory right to withdraw once access begins. If the user does not give consent, access to the digital content will not be initiated until the withdrawal period has ended.

‍Effects of the withdrawal

‍Users who duly withdraw from a contract following a referral made by Healthcare Service Provider shall be refunded any payments made directly to the Provider, where applicable.

The refund shall be made promptly – no later than 14 days after the day on which the Provider is informed of the User’s decision to withdraw from the contract. Unless expressly agreed otherwise with the User, the Provider shall make the repayment using the same means of payment used by the User for the original transaction. In any case, the User shall not incur any costs or fees as a result of the refund.

Exceptions

The right of withdrawal does not apply where:

·       The User has given express consent to the immediate supply of digital content and acknowledged the loss of the right to withdraw once access begins.

·       The contract has been fully performed with the User’s prior express consent.

·       Other statutory exceptions under the UK Consumer Contracts Regulations 2013 apply

Liability and Compensation

Indemnification

To the extent permitted by applicable law, the User agrees to indemnify and hold harmless the Provider as well as its subsidiaries, affiliates, officers, directors, agents, co-branders, partners and employees  from and against any claim or demand – including, but not limited to, attorneys’ fees and costs – made by any third party arising from or related to any criminal use of or connection with the service, violation of these GTC, any infringement of third party rights or legal provisions by the User or any actions committed by the User’s affiliates, officers, directors, agents, co-branders, partners and employees.

Limitation of liability for User activities.

The User acknowledges and agrees that the Provider supplies the technical infrastructure and functionality that enable the use of the service (this Application).

The Provider does not mediate, supervise, promote, moderate or otherwise intervene in any interactions, communications, agreements or transactions between Users. Provider assumes no responsibility or liability between user-to-user interactions, including, but not limited to, the performance, fulfilment or non-fulfilment of any obligations arising between users.

‍Limitation of liability

‍Unless expressly stated otherwise and without prejudice to the applicable statutory product liability provisions, Users have no right to claim damages from the Provider (or any natural person or legal entity acting on its behalf).

This Application is provided “as is” and “as available.” Except as expressly stated in these GTC or any other contractual document, the Provider makes no warranties, whether express or implied, regarding its availability, accuracy, reliability, or suitability for any particular purpose.

Unless expressly stated otherwise in these GTC or any other contractual document, the Provider does not guarantee that the Application will be available without interruption or operate without errors or defects. Access may be suspended for maintenance, updates, or reasons beyond the Provider’s reasonable control, including force majeure events. The Provider is not liable for any damages resulting from use or inability to use the Application, except as required by law, including damages to life, health, or arising from gross negligence.

This does not apply to damages to life, health or physical integrity or damages due to the breach of an essential contractual obligation, such as an obligation absolutely essential for achieving the purpose of the contract and/or damages due to intent or gross negligence, provided that this application has been used properly and correctly by the User.

Unless damages were caused intentionally or through gross negligence or adversely affect life, health or physical integrity, the Provider shall only be liable for the amount of damages typical and foreseeable at the time the contract was concluded:

The Provider is not responsible for the content, availability, or performance of any third-party services, software, networks, or data sources that the Application may interact with. Any issues arising from third-party systems do not create liability for the Provider.

In particular, the Provider is not liable within the aforementioned limits for:

i)       any loss of business opportunities and any other loss – including indirectly – that may be suffered by the User (such as Loss of trade, loss of revenue, loss of income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, etc.);

ii)      damages or losses resulting from interruptions or malfunctions of the service (this application) when such interruptions or malfunctions are due to force majeure or unforeseen and unforeseeable events and are independent of the will and beyond the control of the Provider, such as, but not limited to, failures or interruptions of telephone or power lines, the Internet and/or other means of transmission, unavailability of websites, strikes, natural disasters, viruses and cyber-attacks, interruptions in the supply of third party products, services or applications;

iii)     any losses, unless they are the direct result of a breach of the GTC by the Provider; any damage, impairment or loss caused by viruses or other malware contained in or associated with files available for download from the Internet or via this application. Users are responsible for using sufficient security measures – such as anti-virus programs – and firewalls to prevent such an infection or attack and for making backup copies of any data or information exchanged or uploaded via this Application. Irrespective of this, the following restriction applies to all Users who are not acting as consumers:

iv)    In any case of liability, the compensation may not exceed the total payments that the Provider has received, shall receive, or would receive from the User under the contract over a period of 12 months – or the term of the contract if this is shorter than 12 months.

‍Website and service availability and customer support

(1)   The service is provided on a best-effort basis, and the Provider does not guarantee continuous or uninterrupted availability.

Periods excluded from availability include:

(a) maintenance windows, including routine maintenance (such as updates and upgrades between 2:00 and 6:00 AM CET) and announced maintenance periods notified at least 2 working days in advance, which shall not exceed two hours per occurrence or six hours per month,

(b) periods of unavailability due to circumstances beyond the Provider’s reasonable control, including force majeure events, and

(c) periods of unavailability caused by the User, including their hardware, software, or telecommunications provider.

(2)   The Provider may or must also restrict access if this is necessary for the security of network operations or for maintaining network integrity, in particular to avoid serious disruptions to the network, software or stored data. These times are also not taken into account when calculating availability. The Provider shall inform the customer of the circumstances after the corresponding restriction.

(3)   The Provider website (“Medigital”) may not be accessible worldwide. Accessibility may be restricted in certain countries or networks.

(4)   Customer service via e-mail is continuously available at support@hitoco.co.uk. A reply is usually sent on working days within 48 hours after the e-mail is received on the Provider’s server.

Common provisions

‍No waiver

If the Provider fails to assert a right under these GTC or to enforce a provision of these GTC, this shall not constitute a waiver of such a right or provision. No waiver shall be deemed to be an ongoing or permanent waiver.

‍Service interruption

‍To ensure the best possible service, the Provider reserves the right to interrupt the service for maintenance, system updates or other changes. Users shall be informed of service interruptions by email, where appropriate.

Within the framework of the statutory provisions, the Provider may also decide to suspend or terminate the service completely. In the event that the service is terminated, the Provider shall work with Users to enable them to delete personal data or information in accordance with applicable law.

In addition, the service may be unavailable for reasons beyond the control of the Provider, such as due to “force majeure” (e.g., industrial action, infrastructure breakdowns, power failures, etc.).

‍Resale

‍Users may not reproduce, duplicate, copy, sell, resell or exploit this application and service in any way without the express prior written permission of the Provider, granted either directly or through a legitimate reseller program.

‍Privacy policy

‍Users can find all information on data processing in connection with this application and their data protection rights in the app's privacy policy at: https://hitoco.co.uk/app/privacypolicy.‍

Intellectual property rights

‍Without prejudice to more specific provisions of these GTC, all intellectual property rights, such as copyrights, trademark rights, patent rights and design rights in connection with the service (this application) are the exclusive property of the Provider or its licensors and are subject to the protection of applicable law or international treaties relating to intellectual property.

All trademarks, trade names or figurative marks - and all other trademarks, trade names, service marks, word marks, illustrations, images or logos - appearing in connection with the service (this Application) are and shall remain the exclusive property of the Provider or its licensors and are subject to protection under applicable law or international treaties relating to intellectual property.

Amendments to these GTC

‍The Provider reserves the right to change or otherwise modify these GTC at any time. In this case, the Provider shall inform the User in an appropriate fashion regarding these changes.

Such changes shall only affect the future relationship with the User.

By continuing to use the service, the User accepts the amended GTC. If Users do not wish to be bound by the changes, they must stop using the service. If the revised terms and conditions are not accepted, either party may terminate the contract.

For the relationship prior to the acceptance of the changes by the User, the respective previous version of the GTC shall apply. The User can obtain any previous version of the GTC from the Provider.

If required by applicable law, the Provider shall specify the date from which the amended GTC shall apply.

‍Assignment of rights and obligations

‍The Provider reserves the right to transfer, assign, replace by novation or pass on all rights and obligations arising from these GTC, taking into account the legitimate interests of the User. The provisions on amendments to the GTC shall apply accordingly.

Users may not assign or transfer their rights or obligations under the GTC in any way without the written consent of the Provider.

‍Contacts

‍All communications relating to the use of the service (this application) should be sent by email to support@hitoco.co.uk.

Severability clause

‍Should any provision of these GTC be or become invalid or unenforceable under applicable law, this shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

Provisions to Users

‍Should any provision of these GTC be or be deemed ineffective, or be or be deemed invalid, the parties shall use their best endeavours to reach an amicable agreement on valid and enforceable provisions to replace the ineffective, invalid or unenforceable parts.

Otherwise, the ineffective, invalid or unenforceable provisions shall be replaced by the applicable statutory provisions, insofar as this is permissible or provided for under the applicable law.

Notwithstanding the foregoing, the nullity, invalidity or unenforceability of individual provisions of these GTC shall not result in the nullity of the entire agreement, unless the provisions in question are essential to the contract or of such importance that the parties would not have concluded the contract if they had known of the invalidity of the provision. If the remaining conditions would lead to unreasonable hardship for one of the parties, the nullity of the individual provision shall result in the nullity of the entire agreement.

‍Applicable law

‍These GTC are subject to the laws of England and Wales.

‍Place of jurisdiction

‍The courts of the place where the User is resident. shall have exclusive jurisdiction over all disputes arising out of or in connection with these GTC.

‍Waiver of Jury and Class Action

‍Each party specifically waives the right to trial by jury in all courts and for all claims and disputes. Claims arising from these GTC must be asserted individually. The parties waive the option of joining a class action or other proceedings.

Dispute resolution

‍Amicable dispute resolution

‍Users can address all disputes to the Provider, which shall attempt to resolve them amicably.

The User’s right to take legal action remains unaffected at all times. However, in the event of any dispute regarding the use of the service (this Application) or the service, the User is requested to contact the Provider using the contact details provided in this document (under Contacts Section).

The User may send the complaint, including a brief description and, if applicable, the details of the related order, purchase or account, to the e-mail address of the Provider indicated in this document.

The Provider shall promptly process the request within 14 days of receipt.

Mediation

If the dispute cannot be resolved through direct communication within fourteen (14) days of receipt, the parties may agree to attempt to resolve it through mediation in accordance with the Centre for Effective Dispute Resolution (CEDR) Model Mediation Procedure, unless otherwise agreed in writing. Each party shall bear its own costs of the mediation, and the costs of the mediator shall be shared equally.

Governing Law and Jurisdiction These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of England and Wales. Subject to the mediation requirement above, the parties agree that the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.

Definitions and legal information

This application

The application that enables the service to be provided. The application is called “hiToco”
Agreement: Any legally binding or contractual relationship between the Provider and User governed by these GTC.

User: An individual who accesses or uses the hiToco application.

United Kingdom (or UK): Person who is located within the UK or whose place of business is within the UK, regardless of nationality and using the service provided by Medigital (“The Provider”)

Third party: “Third Party” means any individual or entity other than the User and Medigital or its Affiliates.

Agreement: Any legally binding or contractual relationship between the Provider and User governed by these GTC.

Sample withdrawal form

To:

medigital GmbH, hereinafter referred to as “medigital”

Authorised representatives:

Dr Felix Lambrecht (Managing Director)

‍E-mail address: support@hitoco.co.uk  

‍I/We hereby give notice that I/we are withdrawing from my/our contract of sale concerning the following goods / for the provision of the following service:

(Description of the goods/services that are the subject of the withdrawal)

Ordered on: (insert date)

Received on: (insert date)

Name of the consumer(s):

Address of the consumer(s):

Date:

(Signature if this form is submitted in paper form)

Provider (or We)

‍The natural person(s) or legal entity (entities) making this application and/or service available to Users.

‍Product

‍The digital health application, including any associated content, features, functionality, and services provided by the Provider through the hiToco application

Service

The service provided by this application as described in these GTC and on the service (this application).

‍GTC (General Terms and Conditions)

‍All terms and conditions applicable to the use of the service as described in this document and/or to this application, including any related documents or agreements, as amended from time to time.

User (or you)

‍Any natural person or legal entity that uses this application.

‍Consumer

Any User who uses goods or services for purposes that are outside their trade, business, craft or profession

Iserlohn, 15/06/2026

UK-HIT-2026-3134-v1 Jul 2026